Hello, I live in a very rural area of North Carolina and I am forced to have Embarq "high" speed internet service because no other provider can give it to me. Let me start off by saying, this service is unacceptable. First off, they told us we would be able to receive the 10mbps service ...
I'm completely insane right now about the lack of concern and care for Embarq customers. In Oct. 2008 I had a business account - and cancelled that account - choosing to get a toll free number in lieu of a local business number. The account was paid in full. In fact, the account was overpaid by ...
I called Embarq customer service to ask a question one day, and they told me I could get a cell phone for me, and my wife free for one month. I could also cancel with no problem for that month. I tried to cancel with my current cell phone provider when the Embarq phones came in, but found out I was ...
I was interested in switching my Internet service from Comcast Cable to Sprint/Embarq DSL because Comcast continues to raise their rate almost monthly. When I called Sprint I told them I would switch to them at a lower speed and price if there were no hidden fees or added cost and that I wouldn't ...
All over the news we are seeing stories about "Pay for Play". How do you think the telephone company in your neighborhood got the monopoly? Why do we not have choices about who will deliver our telephone land line service (which we are FORCED to have in order to get the DSL service which ...
About a year ago I received my phone bill from Embarq that included third party charges from OAN Services, Inc... Even though I had never even heard of OAN, Embarq expected for me to pay the entire bill including these totally unauthorized charges & then contact OAN if I thought that I was ...