I noticed my bill start to increase and after further investigation I noticed Dpi had increased my rate per kilowatt after I was told that I was going to have a Fixed Rate. I contacted them on a Monday and they said that they were going to investigate the problem, contact the main office to get a ...
I tried to sign up for DPI Energy service. Pre-pay was explained and I was asked for a $50 deposit. I paid it via credit card on the phone. I was next sent to "Verification" where I was told I do not qualify for their service because I answered "Yes" to being a "critical ...
We got with DPI Nov. 2009. It was fine the first 4 months. Deposit only $50 and Electric was only $160 for duplex. Then summer hit and it sky rocketed with the bill. Been turned off 2 times and late cause of other bills. No one speaks english dam it. Then last month i argues with them and got to ...
Since I had an on-going and unresolved problem it prompted me to check and I found this site with numerous similar complaints. I was originally told one rate (. 14/kwh) and a reasonable ESTIMATION chart makes you think $129 is reasonable for the first month, and presuming it will come way down for ...
I have seen so many complaints about this company. My experience with them has been just awful. Please do not use them. They seem to have a habit of connecting and disconnecting your service within a few days of signing up, so that they can get multiple deposits from you. It's ridiculous! I started ...
Company is horrible. This summer they added a $20 fee for no reason. I got charged for a disconnect and reconnect service... But check this out, I NEVER had a disruption of service... Ever. I called to question this and never received an answer. Every month my bill is going up about $50, I live in ...