I have my recorder set to record all Dr Phil shows and when the show comes on it is "skipped" because it was a "duplicate event." It's never been on before, how can that be a duplicate event? I caught it one time where it had the wrong write up for the show so it cancelled the ...
When I agreed to upgrade my programing and add a DVR, the one time fee was supposed to be offset by a Visa Gift card which I never recieved. I did follow through as instructed and register online (what a dreadful web site! I went in circles trying to find the registration page for a good half an ...
I signed up for a DISH promotion at a Blockbuster in Arizona. At the time, I told the representative I was planning to buy a new TV and would be upgrading to HD. He told me that would be no problem and that my bill would only increase by $10 - or I could do it by automatic withdrawal and there ...
When we originally signed up with Dish Network, we chose the 12 month price gaurantee, so when the installer comes by, shows us the promotion online for a 24 month price guarantee, we said, great - it's the same thing with HD receiver. 2 year contract came with HD, 1 yr didn't, same monthly ...
I have been a customer of DishNetwork for three years now and have had to make 5 service calls for the equipment. Each time I speak with a service rep in a different country. (India 4 times, the Philippines once) While the service techs are helpful they have given me my local weather conditions ...
Spoke to Customer Retention rep (Elizabeth) this AM about waiving the $5.00 account maintenance fee that is applied to account while on vacations and service is suspended. Asked them to waive the fee because it costs them nothing to "maintain" a computer entry that I would be charged for ...