I just realized that I am paying $53.00 for NFI via DirecTV for a promotional package from a year ago. I agreed to the package via phone for the movies with NFI Sunday and cancelled quickly thereafter when the promote was finished. That time period was free. What I didn't know was the NFI was self ...
My name is Walter and Direct TV took an unauthorized credit card charge from my account. The story begins when I decided to help my daughter to get Direct TV and we called and explained to Direct TV that I was helping my daughter this one time and she would continue to pay from her charge card. My ...
I called directv to cancel my service and I was told there was an early termination fee for the unused months left in my contract. I found this hard to digest when my contract was over a year earlier. I was told there was a DVR added to my account. I asked who activated the DVR and where it came ...
We were with Directv for over 5 years. I have never in my life dealt with a company that wasted more of my time on the phone than this one. The customer service department is so inept that you just as well be dealing with a Podunk outfit out of Pakistan or somewhere like that. My story is long and ...
This month has been a horrific experience dealing with DirecTV. Messing up on service calls and overcharging my bill. I have wasted time with customer service and now they reap the benefits of their mistakes. Enjoy my money. ...
We have tolerated poor customer service, limited channel selections and random price increases and finally made a decision to cancel our Directv satellite service after paying the final bill in full and later received a final statement from Directv that states No payment due A week later we ...