When we moved into our newly built house, we were told by Comcast that service was unavailable in our area, so we ended up going with Direct TV. I set up the account and gave them a $300 equipment deposit, and it was downhill from there. The dealer who set up my account could not understand why ...
Direct TV lied to me and told me that I signed a contract in which I agreed to keep their dish for one year. I never signed anything like that. They also called me on the phone and said it was a verbal contract. I had nothing explained to me about their service, and now they want me to pay a bill ...
In May '06, I was told by a phone representative of Direct TV that I was entitled to a $5.00 a month credit. I received the credit from May '06 through September '06. In September, I received a letter from Mr. Johnson, Customer Service Manager. He states I was given the credits in error. He further ...
We have been with Direct TV for about 3 years. We had high definition installed in 2005 and added another high definition TV in January. We are paying for a service and expect all items to be available as per our contract. We have had to call Direct TV almost monthly to rectify problems and lack of ...
I signed up for the DVR service because I was told that after I paid the $100, I would receive a $100 rebate, making my DVR free. After 3 months I had not received my rebate. I contacted my local Direct TV office and was told that was not them, but the main company. So I called the main company and ...
A satellite dish that DirecTV put up at my neighbor's house points straight across the top of my deck wall, so it intrudes on my own property. I have reached out to the company more than once and asked for it to be relocated. Each time they declined and said it was up to my neighbor, who in turn ...