Nashville Comcast Customer service is the rudest, least helpful CS that I have ever dealt with in my 62 years. Beginning with no listing for customer service in the phone book, to rude CS reps who don't listen to what you say, to menus that do not offer an appropriate option, to inability to ...
Last Monday I call Comcast to pay my bill, I had forgot about it and had my services shut off. When I reach customer service I was told that I was not listed on the account and would not be transferred to collections. After telling her that yes I was, I have been on the account since we signed up ...
As a result of the extremely poor service that I have received this past weekend from Comcast, I have decided to switch my bundle of services for cable, high-speed Internet and telephone to Verizon. This past Saturday, 20 September my telephone service was interrupted due to an issue within the ...
Comcast came out to hook up new service and did the installation wrong. I had a different technician come out to correct the installation, who decided that the original work was a failed installation and wrote on the work order that there was no charge. Then I got a bill for the second installer. I ...
I ordered Comcast Internet in August. They sent a technician to my house on Sept. 4. He identified my cable jack as a phone jack, told me I should run cable then call them back to install and he left. I went and looked at the jack after he left and sure enough it was cable. I scheduled another ...
I have been getting the run around from this horrible company since April! I moved into my apartment then, and technician came to hook up new boxes. He tested all the outlets and told me there was no signal and the incoming wire must be cut, and all I needed to do was schedule another appointment ...