Under the cable plan that I've "enjoyed" for years, I've had access to 49 channels. One week ago I left on vacation and everything was fine. Upon my return I discovered that I no longer was able to access 10 of my original channels, because my equipment lacked the necessary "digital ...
Incident = The nightmare started in March of this year 2010. I couldn't watch cable tv and here I am paying for it. I wasn't getting any picture except colored lines.in April a technician came out and we were told that there was no reception coming into the lines. Before the technician came out I ...
Comcast reps told me over a year ago they did have wireless internet available and I could save if I bundles together with them my phone, internet and satellite services, so I did. It was a mess! My phones did not work properly after they hooked them up and they after being out at my home several ...
During a lightning storm, our 16 month old plasma 50" television, which was not turned on at the time, was badly damaged by a surge through our Comcast cable box. The cable box worked fine with other televisions connected to it. There was an RCA surge suppressor hooked up. Our warranty was ...
Over the past few days, I've had the unpleasant experience of trying to get a final bill from Comcast corrected. After I discontinued service, Comcast still incorrectly sent me a bill for the next billing period as if nothing had changed. My first call seemed promising. The representative told me ...
I had a Comcast technician (tech #9187) come to my front door and ask if my address was 701 Ogden. I told him my address was 711 Ogden and pointed to the 5 inch numbers engraved in concrete on the front of my home. I also gave him instructions on how to get to the address he was looking for. Ten ...