I guesss my promo pricing had changed/expired for double play internet and cable... But the CSR a few months ago said I was good for 2 years at the price I was at... I guess she was wrong. Also it doesn't say anywhere on the monthly bill when any price expires. Or the length of the promo pricing... ...
I had the Xfinity alarm system. My home was broken into and burglarized while the alarm was armed. Comcast/Xfinity said the alarm was not armed (Maybe one of the techs that installed it came back with a universal/tech code and disarmed it the burglarized my home after all the techs were all over my ...
Comcast was offering gift cards for new customers to the tune of $250 if you were good on your payments for 90 days. What they so conveniently forget to tell you on any account is that it takes 30-45 days for there system to accept your card. Also if for some reason you need to update your card ...
The customer service at Comcast is horrible. Always count on disconnects when they say they will transfer you to a supervisor. The monthly bills are just about always incorrect. Even tho nothing extra is order - it has varied from $20 extra to $300 extra. They just cannot figure it out and promise ...
On 2-22-12 I requested disconnection from Comcast cable service. I returned all of my equipment to the Manteca Comcast service center on 2-24-12. At the time of returning my equipment I was told that I was missing a modem. I told them that I returned the modem about 6 months ago because I had ...
Most recently, we have received a bill requesting $14 additional a month for DVR, we did not order or request this service. We did not know the 2 boxes were DVR capable, we do not use DVR; now after 3 months of service surprise we need to pay for the DVR capability. I am still awaiting a callback ...