I purchased a receiver online at CircuitCity.com. I received the item promptly, but although it was the correct model number it did not have what the ad listed said it did. I called customer service and they said to return it to the store. I did and spent an extra $150 in store on a different item, ...
Went to Circuit City to buy our first computer, the sales man and the manager were explaining more about their "WARRANTY AND UPGRADES" rather then listening to our needs, pushing it that it got to a point that they pushed us out the store, knowing more about upgrades and their warranty ...
I am a current employee of Circuit City. I am a Firedog. I'm a very honest person. I always, always sell the customer the right things that they need. I never over-sell a customer UNLESS my manager is watching. See... We have meetings about once a month on how to upsell people. They teach us ...
We purchased a gps and was told if we had any trouble with it to return it to any curcuit city and they would exchange it, the salesman said sometimes the speakers went bad, we expected to get it exchanged only to be told that was not the case. The speakers stopped working at 2 weeks! We were also ...
Last year, I purchased a Samsung NV3 digital camera at a store in Columbus, OH. I was informed of the details regarding the Advantage Plan PLUS for 4 years. He described being fully covered for unlimited repairs for the entire length of the 4 year Advantage Plan. Also, if I had any trouble, just ...
There are 3 managers who use the name Nick and the girl who answers the phone won't let you talk to a manager. Go ahead and try, she's a real ass hole. First they installed a keyless entry that didn't work when the fixed it the windshield wipers didn't work when they fixed that my dash light didn't ...