I had been a Cingular customer for MANY years. When I finally had enough of Cingular's bogus billing headaches I decided to disconnect my service. Before doing this I called customer service to find out when my contract was up (I certainly didn't want to get an early termination fee). The customer ...
As one of many collectors who handle Cingular Wireless, I too have become aware of the everyday complaints. I hear constantly how many ways that his company has ripped off the consumers. Roaming fees are one reason of many, reception problems, poor customer service, agents who say they will handle ...
I have been with Cingular Wireless for 6 months. When I signed up they said I had to buy 2 new phones. This is against the law and Cingular is currently being sued for such practices in the state of CA. They also never send a bill that is less than $250 a month. I always find errors with the ...
I had my account with cingular wireless down in PA and moved in to New York with it when I went to switch my number they made me sign another contract just a one year, I was not happy. So I went to upgrade my phone and the rates and the taxes they were charging me was annoying. Well I ended up ...
I am another victim of Cingular Wireless' fraudulent scheme of collecting non-agreed upon termination fees. I ordered a phone and received it. I read the terms for that phone and signed them. A few months later, I called and ordered another phone for my spouse. The person did not explain anything ...
In 1999 I signed a contract with Cingular with my mother as a co-signer (I was 17 at the time). My phone was stolen about 3 months later. I called Cingular to try to get out of the contract. After much debate the CSR I spoke with negotiated with me to take 6 months off my contract as a courtesy. I ...