Usacomplaints.com » Site: charteronebank.com - Reviews, Complaints, Reports

Site: charteronebank.com
Found 5 reviews / complaints

Charter One Bank - Citizens Bank
Citizens Bank Unauthorized Fees on Account & Customer Service Could NOT do anything about it. Even after evidence presented to them. Chicago

After trying to redeem points from my Charter One account before they charged me the new $25 service fee, I was charged 3 times for this new service which made my account go negative. (I was trying to retrieve points so that I could close my account). After talking to their collections department ...

Charter One
Stupid policy!

I use to love my bank and had no complaints about them until now. Charter One has recently changed policy and is now charging enormous fees if u go negative in your 'available balance'. The only problem with that is it is impossible to keep track of! I am very detail-oriented and keep pretty good ...

Charter One Bank
Denied, now homeless

I recently moved to Ohio after opening an account with Charter One in Indiana. I saw no reason to find a local bank as Charter One was already set up as my direct deposit bank and My checks were good. What happened though was all due to my request for an overdraft protection on my checking account. ...