Site: buy.com
Found 106 reviews / complaints
Page 15

Buy.com
Nightmare! The worst customer service I have ever dealt with. Ripoff Aliso Viejo California

Internet & Web Alayne 0

I put in a pre-order for 2 copies of a PC game back in October, which was to be released by November. When I purchased it, the site guaranteed they would ship on its release date. Come November, they told me that the item was back-ordered and would arrive on Jan 25th. Unfortunately, by that time I ...

Buy.com
False advertisment non resposive cutomer service On-line

Shops, Products, Services Moisei 0

I have purchased and item #202611624 (Fantom Drives Titanium 120GB USB 2.0). The item was advertised on Buy.com with the REBATE of $20.00. I have submitted rebate in time (and it can be traced on OnRebate.com web site), but despite the fact, that rebate was submitted in August NO REBATE WAS ISSUED. ...

Buy.com
Free Shipping wasn't, and Customer Service wasn't eithe

Electronics and household app. Anonymous 59570 0

I think I ended with a moral victory of sorts. But this is a warning to be careful, and some info about dealing with Buy.com. May be amusing. Maybe I'm crazy. Or both. I bought two thumb drives, and had to go though Customer Service hell to get Buy.com to honor their free shipping offer. To be ...

Buy.com
Buy.com Defective items from Buy.com Unknown

Internet & Web Chandra19 0

Hi, I got this Belkin Flip from Buy.com. I opened it and found that it is defective (after calling Belkin technical support). I sent an email to Buy.com (as they dont give customer service number) They responded after 7 days and say that it falls outside the return policy. So Beware. I lost only ...

Buy.com
Shipped items that were cancelled Ripoff

Internet & Web Hanson1 0

Two orders were cancelled the same day. These orders were confirmed cancelled with customer support the next day. Later that day, one item in each order was confirmed as cancelled, and the rest of the shipment was shipped anyway. Meanwhile, none of my non-cancelled orders shipped until days later. ...

Buy.com
Free shipping is misleading, requires you to jump through hoops, and is not clearly stated during checkout. Then they refuse to refund. Ripoff Farmerville

Internet & Web James1223 0

Purchased a sd card through buy.com. The ad clearly stated Free Shipping in red letters. Then, misleadingly, a special choice had to be made in the shipping options dialog during check out. There was insuficient information available to allow me to easily make the correct choice for free shipping. ...

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