Very poor customer service. If you call them with any questions they want to bounce you back and forth between the sales dept. And the warehouse. They leave items on their site that are clearance and do not remove them once sold out. They must not update their system either. I saw an item I wanted, ...
I work for a police department and have been lured into ordering by their super sale prices. Many officers have also tried to order from them. Here's the scoop. They will accept the order online, you will get a confirmation e-mail, if you are lucky and what you ordered is in the 2% of what they ...
This company is just asking for a Fraud case in small claims court. I ordered 7 Hecker & Koch steel M4 magazines while I was deployed in Iraq, however I returned before I could receive them. They were returned from theatre back to Botach in November, but they never contacted me to tell me so. I ...
I placed an internet order in mid-May and received no update for two weeks, when I called and inquired. The person on the phone said an item was back ordered, but was in and would ship that same day. Two weeks later, no package or update. I called again and could not get through at all. I e-mailed ...
I ordered in early January and paid by credit card. I had to call the company in Febuary to get an order confirmation.' I recieved the order confirmation on Febuary 13th via E-Mail I recieved an order status E-Mail on Febuary 28th which did not list any item as back ordered. Mind you over one month ...