I have had my Biddeford mattress pad for almost 2 years and one of the controllers quit working. I'm over 60 and really need a heated bed. I wrote an email to the customer service and asked about replacing it. The following week I wrote another email. The following week I wrote another email. They ...
I bought a queen size electric Biddeford Blanket in Dec. 2010. It worked great until Jan. 2012 when 1 side of the blanket wouldn't heat up anymore. I was happy that there was a 5-year warranty on their products, but little did I know, they'd NEVER give it to me in a reasonable amount of time. ...
I purchased queen size electric blanket Oct for spare bedroom. It worked for about 6 months. Then one of the controllers gave error light when turned on. I followed troubleshooting instructions to no avail. I finally looked up my receipt to find out how to get blanket repaired or replaced. Warranty ...
Essentially I'm having the same problem as everyone else is. I bought a Queen size dual control blanket in 2010 and now one controller has stopped working completely, it will not even come on. I checked the connections and even looked for a fuse but no luck. I have tried to contact Biddeford by ...
I tried to email Biddeford a week ago telling them about my electric blanket catching on fire. No response. I called and left a message. No response. I wonder how a company could not care at all that its blanket could have caused a devastating fire. If I were the company I would at least call and ...
I purchased my blanket in 2007 from JCPenney.com... It has a 5-year warranty on both the controllers and the blanket. Both controllers both went out the same week. I have all my paperwork... JCPenney would not honor the warranty but told me to call Biddeford. The 800# same as on my paperwork got a ...