I received a call from At&t stating that I had incurred $2000.00 worth of roaming charges. I asked how? They said it was on a cruise ship in Mexico. I stated that was incorrect, as no one on our plan had traveled to Mexico or went on a cruise. They stated the charges would be under ...
I cancelled my AT&T Internet service after 3 days because the service and connection were really poor. I called to cancel and the guy told me that there was not going to be any charge because i cancelled before the billing of the month and that i would just have to return any equipment given to ...
I was offered a bundle deal which she specifically stated i would receive 300.00 dollars cash back. When speaking with other assisstants they said they never heard of such a deal. I told the woman this deal sounds a little over the top but she insisted it was true and she would be mailing the check ...
We have had Cellone service for almost five years when they sold out to AT&T. When that happened all the issues began. For 15 mths I would have to call thier customer service and complain about my bill. Every month they would say we're sorry, and here is a credit back to your act. Finally I was ...
I am disabled, I live on income that is per Washington state far below the poverty level. I live alone and out in the country where I can afford to live cheaply. I needed an emergency phone, since I cannot afford a land line and a cell I made a choice and began searching the best deals; since I ...
On 3/24 I called AT&T scheduled my DSL installation for 4/7. On the scheduled day, I waited 7 hours on 4/7 but nobody showed and nobody called. When I checked the status Tuesday night (using my cable modem connection) the status was "order complete". When I called on 4/8 and spoke to ...