ASC has had me fax paperwork 3 times for a short sale, and almost 2 months later, we still don't have any information. I can call every 15 minutes, and get a different answer every time. Before this, I applied for a modification. One representative told me we made too much money, and the next time, ...
In July I refi my home, all was fine until they forced placed home owner's insurance, since February they have charged me with 2 late payments because I did not pay the mortgage with their insurance payment, however, now they are putting the previous month's payment in suspense and telling me I am ...
I'm not sure if they are attempting to rip me off or not, but I got laid off and I still managaged to make my payments before the end of the month. I made my payment over the phone on the 29th of the month, but noticed that I was not charged a late fee. I was charged the $15.00 "just in ...
I have been having issues with ASC since 2004 and I still can not get a resolution. First, right after my loan was sold to ASC, they sent me a letter stating that my escrow was short 2700.00. Trying to avoid issues with my house payment and my payment history, I paid the 2700 dollars and have ...
As a former and current customer of ASC, I am terrified about what I have read. When we first bought our house in July of '04 they serviced 20% or our mortgage. I had noticed that our payments were never posted promptly. The thought did run through my mind that they were crooked. I am pretty ...
This company, America's Servicing Company (ASC) purchased my mortgage, for which I was paying $700 per month. Immediately, they started sending me bills for $900 per month, without explanation. I knew my rate hadn't gone up, I do have an ARM but I am still well within the 5 year fixed-rate period. ...