I purchased an AHS policy when my wife and I purchased our home last year. Well, the time to call AHS came when our Garage Door / Garage Door opener mechanism failed and ripped some parts off. I called AHS, and they scheduled a technician to inspect the damage and evaluate the necessary parts. ...
I paid for a American Home Shield warranty on my rental house. When the tenants complained that the house was hot and the AC wasn't working, I called AHS to report the problem. AHS sent out one of their contracted technicians, Action Heating and Cooling. The technician from Action Heating and ...
I am filing a complaint against American Home Shield and its air conditioning service company with the Texas Consumer Protection Agency and the Texas Real Estate Commission, which licenses home service companies in the State of Texas. The basis is the technician's claim that the 10 year old unit ...
Our water heater went out on July 23. We called AHS, the system indicated that someone would come out the next day. Nobody called us until Monday, July 26, they set up an appointment for Tuesday, July 27. I had to take off work each time someone was dispatched. I have called them about 40 times on ...
I have a 4 month old baby its 95 degrees in my home I called American Home Shield for emergency service this is the second day I have been waiting. When I called the company that was supposed to come out I was informed they no longer do work for American Home Shield because they don't pay their ...
Our compressor stopped working on a Saturday in the middle of summer in Houston, Texas. American Home Shield took 48 hours to get a technician out — a contractor from a company called "Cool Breeze of Sugarland." During the interim, the house was uninhabitable, so we stayed in a motel. The ...