This airline has poor service, they hang up on you when you call customer service. When checking in to fly from Istanbul to Chicago they told me I had a zero baggage allowance and could not check in my bag. Wouldn't even let me pay for it and said I'd have to leave it there. My flight was over 8 ...
On May 28 I arrived in Miami with a fight alitalia coming from Rome, Italy. I could not find my luggage and filed a claim. At the airport the employees told me I would have received my luggage the following day at my residence. I tried to keep in touch with the airline after I did not receive any ...
My daughter an I were invited to a wedding in Vatican City in September. There was to be one week of black tie events and receptions. We decided to spend a week in Paris and then one week in Cannes France before flying to Italy. We purchased 2 first class tickets from France to Rome. The flight was ...
I bought 3 seats - 2 person and 1 toddler through Alitalia's website two or three months before. Since I have did not get a verification notice, I named the organization and that I was guaranteed that my seats were bought. Nowadays I then found out that my charge card was not billed for this ...