Fresh off the phone with an extremely rude rep @ AHS named Deon. She was apparently an authorization specialist whose only job was to deny claims. Had they approved my claim, they would've been obligated for the $700 quote by the shady Certified Comfort Heating company that they sent down to my ...
This company uses fraudulent practices to avoid doing what is promises to do. 1. They ask for money when the bill is paid. 2. Their voice recognition system is complicated enough that most people will give up trying to get a human being. 3. Most contractors in the area refuse to do business with ...
Each time I call American Home Shield for a warranty claim they deny parts of the claim. A simple water heater replacement cost me $320 dollars. I really didn't save any money. $265 for installation of pipes that were not covered and the $55 dollar service fee. The last time I called they sent out ...
I have had AHS for two years now and during that time I have made 5 service requests and only one has been approved. Each time I have paid $45 (now $55) for a tech to come out and inform me that there is nothing they can do and that my repair is not covered. When I call AHS to question these ...
I purchased a home in November and the sellers provided me with American Home Shield home warranty. Well, when we started having the GFCI switch continue to go off in the bathroom, we started investigating. My husband and I found that our garage outlets, the pool outlets and all the exterior ...
I contacted AHS via phone for a plumbing issue at 11pm on 01/28/07. I was called back on 11/29/07 after 1pm to schedule service. I spoke to Cathy, and explained that both my husband & I work until 5pm, and need a plumber that can service us after that time. (end of month, and we can not take ...