This company serviced my home loan for the past three years. They gave me the worst customer service I have ever experienced. Their mishandling of my payments went beyond sloppy to what I consider to be criminal misappropriation of my funds. They channeled my payments in ways that benefited them ...
I'll make this as short as I can. I was sent a letter in September that my mortgage was sold to American Home Mortgage Servicing, I have had more problems with this company in 5 months then I did with my other mortgage company who had my loan way longer. To be brief the problems I have had are (1) ...
Up to this point (about 2 1/2 years), I haven't really had much of a problem. Suddenly, I realized that the increase in my payment was due to them escrowing for taxes. My loan does not include taxes or insurance, due to the fact that mortgage companies usually withhold too much, but don't tell you ...
Fell behind on payments due to a death in the family. I contacted the home retention team. I tried to ask for a deferred payment, but was told i did not qualify. Well, after 3 months of trying to make payments, they tried to Foreclose. They came out with ridicuolous fees, foreclosure fees, etc. I ...
Our October 1st mortgage payment was returned to our credit union citing that they were unable to locate the account. Now, they applied my September payment correctly and I had changed nothing on the payee set up as no changes were indicated on the monthly statement I received. So, I fumble through ...
My experience with AHMSI began when they took over my account from Option One. They started by sending me a letter to inform me of my new mortgage holder and that I should began making my payments to them, as Option One no longer would be accepting payments from me. So in good faith I called and ...