Site: acewigs.com
Found 12 reviews / complaints

ACE Wigs
Cerritos, CA Paid for item never received - no response to my inquiries re status of shipment - took my money - never sent item

I ordered an item from the website known as Ace Wigs - I paid for shipping of item within a week - it's been over two weeks and I've received no product and/or no response to email inquiries as sent to the suggested customer service contact. I recently read other reports of poor customer ...

Ace Wigs (Bodega Bay address)
No customer service, unprofessional

I placed an order for a wig because they offered it for the cheapest price on the web. After being charged $9 for shipping, and it taking 2 weeks to receive, I found the wig to be not what I expected. I sent it back with my explanation that their shipping was too slow and what I wanted to exchange ...

Ace Wigs
Do not purchase from this company

Do not do business with this company. They give a phone number on their site and call it a "hotline". They tell you on their phone message (no one EVER answers the phone) that the best way to contact them is via email. They NEVER respond to email. It took 5 weeks for me to get my wig ...

Ace Wigs, Incline Village, NV
Consumer Report

I ordered a wig for my 13 yo grand daughter whom has Alopecia Totalis, on 9/19. I was told to expect delivery with 7-10 days. 15 days later I called to get the status of order 091911-2. I was told we should get the wig on 10/3. On 10/3, approx. 6:00pm est. I called to get the status of the order ...

Ace Wigs
Shoddy business practices!

Guess I was one of the lucky ones, I did receive the merchandise I ordered. However, 11 days after ordering and paying $25 for expedited shipping, I had heard nothing. I emailed asking for status, still nothing. I emailed requesting they cancel my order and lo and behold 4 days later they shipped ...

Acewigs.com
Will rip you off - guaranteed!

I ordered 2 wigs from ACEWIGS.com, they sent one. It has been over two months since I ordered and the second wig was put on backorder (I paid 2 months prior). I called for a refund and was promised a refund immediately. HA HA HA big joke! I was not given a refund, but was shipped something other ...