I have been a customer of Service America for 11 years, they use to give you an appointment within 48 hours, now it takes at least 4 days (if you are lucky) to get your first appointment... Way too long! My washer machine broke on Friday 6 pm and I had unstopable water everywhere... I tried to get ...
I have been a customer of Service America. Most of their service techs do not know what they are doing! They blame it on your home appliances and find excuses while they destroy what they came to your home to fix to begin with. I recently had 6 techs sent to my home to fix a faucet that they broke. ...
I have had Service America for several years. This is the first time I had them come out because of refrigerator not cooling. Since Dec. 07 the refrigerator has not worked despite 4 service calls and replacement of three parts. A 5th service call is now scheduled after waiting a week for a new part ...
Been with Service America for the last 3 years and the one time I call Service America for a faulty dishwasher, the repairman calls me the day before the appointment to see if he could stop by and check out the dishwasher. Completely, disregarding my initial request with a Service America agent ...
I am on my third missed appointment with Service America. This last time, I was promised an appointment scheduled between 8:00 A.M. And 1:00 P.M. No arrival. No call. No reschedule for later in the day. I called to question this at 1:30 P.M. And was told they got no answer when they phoned. When I ...
Our landloard has a contract with this company and our oven recently broke. We called and specifically gave them our cell phone numbers because we work during the week and waited 2 weeks for a weekend appointment. The tech they supposedly sent said he tried to call us at some number we never gave ...