This is what I sent Pure Collagen (using their 'contact us') section of their web-site) on the 6 Jun: '1. I ordered your free anti-aging treatment sample product on 5th May. 2. You withdrew $3.88AUD from my account on 8th May. I suspect this was a delivery charge. 3. Another payment was withdrawn ...
I have been charged twice for products I never received, first amount for trial product, then next payment next month 1 June $96 for nothing which i did not want to order. Please advise on how to stop and recoup my payments??? ...
I paid for the trial pack and have not got yet and now you taking out $93 a month for something I don't have want payment stopped now and refunded please ...
I ordered a "free sample" about 5 months ago and paid for the shipping and handling, $5.95, and ever since then I have been charged $89.95 a month, the last in April. Have tried to cancel and no one answers e-mails or mail and cant get a hold of a phone number. Have never received any ...
Offer to try product for $3. Small print states automatic shipments will continue, but at escallated price with overcharge on shipping to equate to $106 per month. Very awkward discontinuation policy consisting of mail in request. They claim to never receive discontinuation requests. ...
I am extremely disappointed with this company. 2 e-mails were ignored when I tried to cancel the order back in Nov. I started to call in Jan. And was told that I had 25 days to think about it. I had not yet received the sample which came after the first shipment. I was unable to contact them within ...