Charter has been nothing but a headache since I signed up for their package deal on phone, internet and cable! Every other month I have had to call their customer service (if you can call it that) regarding mistakes on my bill. It got so bad that one supervisor extended my package for another 6 ...
I pay my bill to Charter when I receive the notice to pay. I pay online and have never missed a payment. The last bill I received was for $173.00. I checked my bank statements and Charter was paid every month on time! They took the Dec, Payment from my Bank account, but never applied the 86.99 to ...
I have had my account with Charter set up to automatically bill my debit card for years. The charges for my Charter account # *392 are automatically billed to my credit card on the first of the month. I received a past due bill today 8/16/07 for $225.48 (two months) that included a threat to ...
We are so happy the monopoly has been busted. We've had Charter for 9 years now, and have finally been able to sign up with their competitor, AT&T Uverse (who is new to our area) during the last month. As bad as AT&T's reputation seems to be, their reception & quality so far with their ...
At the beginning of October, my cable box went out. We called customer service one morning and the woman walked us through some "troubleshooting" steps... Unplug this, unplug that, turn this on etc etc... Didn't work. Called back that evening, same troubleshooting steps. I finally told ...
When I set up my telephone service with Charter, I was told by the representative setting up my service that it would not be listed or published. I went along for almost a year when I received a phone call from someone looking for an individual with my same last name that my telephone number and ...