My phone was not charging. It was within the 1 year warranty period. I call AT&T and was told they would replace my phone for the same one "refurbished". Since my phone was not working, what choice did I have. Today, about one month later, AT&T sent me back my old phone and with a ...
My phone was turned off due to non payment. I paid about $165 dollars to get the service turned back on. Someone told me that my phone would be on within the hour. 8 hours later no phone. I have an AICD (pacemaker/defibrilator) and I need to send a recording to the hospital, No phone no recording. ...
I have u-verse account for few years. I recently changed my address and wanted to switch to Comcast, but att representative promised that I can continue the same service with no additional charges added to my account, so I decided to stay loyal customer. On my first bill, I do have extra charges, ...
I canceled their internet service april 2nd, i owe them 4.30. But they send me a bill for 43.00, claim their a month behind but no way, their bills said that i was paying for that month ...
On 12-11 I switched my DSL and home phone from "pots" to AT&T U-Verse. A technician came out and disconnected my old lines and connected to AT&T. I was assured the old services were cancelled, and have documented proof of cancellation. While the phone number is the same, they ...
Has has been changes made in my account without my consent, which resulted in higher charges. After countless phone calls i was told that perhaps the att rep might have misunderstood and separated the 2 phone numbers on my account and there is nothing that they can do about it. ...