I have been a simple mobile customer for a little over a year and I must say the customer service I have received has been HORRIBLE. I always receive a text message saying that my data service will be suspended due to a violation of terms and conditions. I called them and asked if this was a glitch ...
Had no service after installing the sim card. Drove about 20mi phone worked but slow and many dropped connections. Returned home no service. SM customer service was nearly impossible to work with, was disconnected multiple times, several times on hold, once for 36 minutes and then disconnected. ...
To all those even considering using Simple Mobile wireless services, i'd advice you to think before you act. They promise services to lure you in and once they get your money, well, let's just say you can just forget about getting your money back. I did my research on the companies wireless ...
I ordered Simplemobile. Tried to cancel after, they ignored my email. Never even responded to my cancellation. Then went on and tried to activate service. There was no portability option, so I call customer service. Call quality was so so bad, that they asked me to call from a land line! Called ...