Signed up for free trial in February, never really used service so can't speak to reliability, started trying to cancel in mid-July. They have a 'Cancel' button on their website, takes you to a screen to input your account info, and then you get a message saying the the 'Process failed, please call ...
This company was charging me when I was told my account would be on hold. My credit card on file was expired and they charged me for 6 months, and when I called about it of course there was nothing to be done. They didn't offer to refund me anything! This company is a rip off, do not use them. ...
It says 30 days free trial so I signed up, I tried the service for first time and it didn't work for me so I canceled it right away. I had it with me less then 10 minutes. I though as I had canceled it it would be fine. I didn't check my bank statement for 3 months and when I checked it I had these ...
I used the company to recieve two faxes, and then cancelled the service on August 3rd, '08 with an email written as per their websites instructions. On August 30th, I recieved a bill for $15.90, with a list of itemized deductions. One for their "Pro" service, which I never subscribed to, ...
Do NOT sign up for this company's service. I recently attempted to cancel my Smartfax service, and I am still furious about their "policy" and the treatment I received. First, I contacted them online and was told to download the cancellation form from the website. While online with the ...