I placed a very important call at 5:59pm. I thought I would be charged for 1 minute and the rest would be after 6pm and be free included in my night and week end minutes. Nope. I was billed for a 140 minute phone call $46.35 to be exact. I kept wondering why I continued to go over on my minutes ...
We had a Sprint/Nextel for 19 months of a 2 year contract. Was current; never late. Never went over our minutes. Had unlimited walkie-talkie use. Then one day in November went to use the walkie-talkie and got a message that said "unauthorized user" on both myself and wife's phone. ...
Last year on about 09/10 I recieved a free cell phone in the mail from Sprint. This phone was not requested by me nor do I have any idea why they sent it. The phone was sent for a cell phone contract that had just expired. I had already purchased a cell phone for said account a few months earlier ...
On Nov. 30th and again on Dec 1, I contacted Sprint to ask them to please cancel my account as I am on a fixed income. I had been a "preferred customer" for many years and since my contract date was coming up on Dec. 11th 2008 I decided to cancel my subscription. I specifically called to ...
I have been a Sprint customer for almost 3 or 4 years now. Back in September I received this huge bill around ($980.00) from Sprint. When I called them they stated that my daughter's phone line did not include text messaging. The only reason I agreed to "add a line" was so she could ...
In July my son had his broken phone replaced.in September we a $200 charged showed up on our bill. After contacting Sprint we were finally able to determine that this charge was for failure to return the broken phone in the provided envelope. We informed them that we had not received an envelope. ...