My wife and step-son and his wife were seated on our 8:45 A.M.US Air flight by 8:15 A.M., departing from Baltimore to Charlotte, then connecting in Charlotte to New Orleans for what was a 7-day cruise. At 8:30, the pilot announced the people from the other US Air flight would join us since their ...
This wasn't a really recent thing, but I thought I should share this for informational purposes. December I was traveling from Duluth, MN to Philadelphia, PA to visit family. We brought my daughter, age 4 at the time, with us. We drove to MSP and flew from there because it was over $100 cheaper per ...
On Jan 25 I attempted to make 4 airline reservations via USAIR's online reservation system. I attempted 4 times to make this reservation and each time the online reservation system replied that it could not process request and to try again. After the 4th failed attempt I called the 800 reservation ...
I am writing out of the total disgust I have for the customer service that I have received from US Airways, and the inability to actually book award travel through their Dividend Miles program. I just spent the last 3 hours attempting to complete what seems to be a very simple task, booking a ...
My children were on flight 346, which left Orlando, Florida and arrived in Philadelphia, PA at approximately 5:00 pm, which was already 2 hours behind the scheduled time. They were supposed to make a connecting flight, flight 284 to Providence RI. They got held over for approximately 4-5 hours ...