On the night of 09/11/07 I found one of my two water heaters was broken; called in claim to First American. The first contractor assigned was 4H Drain Doctor 623-322-0214 They were to show on 09/13/07, no call no show. The claim was then re-assigned to 24 Hour Plumbing they came out 09/15/07 and ...
Have spent a month trying to replace a gas stovetop. First repairman told them it needed replacing, sent a second to verify what the first said, and we have called so many times it is a main number in our call index. They finally call Sears and tell them it is Electric, versus Gas. Absolutely ...
Within 3 hours of the First Amercian plumber repairing a leak in a cold water pipe, there was no cold water coming out of the shower in the master bath. This problem did not exist before their plumber fixed the leak. When the same plumber returned 2 days later, he stated that he had most likely ...
I had an electrical failure soon after I bought my house. I called First American. They sent an electrician to take care of the problem. The electrician left without doing any work. First American denied the claim stating that the work was not covered by the Insurance. They refuse to specify in ...
I put a request for AC problem and a technican came and said he "fixed" the problem. The next day the furnace started leaking more than ever and the leak keep damaging the carpet. I called First American First American Home Buyers Protection and waited almost an hour on the phone just to ...
Disappointment and disbelief are the only ways I can describe my experience in the last two years of service from your company. We have had the unpleasant experience of dealing with four different occurrences at our home. NONE of which were covered by our policy. Only on one occasion did anyone ...