Carmax does not allow pre-purchase inspection of their vehicles. Once you pay your money and drive off the lot, do NOT expect quality customer care as a follow up to your purchase. After having purchased a high end luxury vehicle from Carmax and taking it to a luxury brand specialist for a ...
We too recently had an experience w / Carmax.in November we bought a 2004 Ford Explorer from the fredericksburg location. Well when driving to Florida for a family vacation with myself, my husband and 3 children in March doing 65 mph down 95 all 5 of our passenger rear lug nuts broke and our tire ...
I came accross a CarMax, Inc., February 21, press release regarding a Fortune Magazine most-admired survey. My story of uncorrected and compounding fraud is a cautionary tale for American buyers of used vehicles. Here is the entire second paragraph of CarMax's press release: "CarMax is honored ...