Before leaving on an extended trip to the Northwest, I checked with the T-Mobile store in Asheville to be sure that I would not incur roaming charges for calls made while out of state. I was assured that my plan covered calls from Washington State that I would be making. Upon my return, I received ...
My son had to cancel his T-Mobile service as he did not have reception on his military base. He called and was told that because he is military and that he had a service problem in an area that is classified, service could be canceled with no penalty. They lied. After returning from maneuvers, he ...
The G1 (google phone) from t-mobile has severe problems in getting cellular or data signals and t-mobile refuses to give a refund. I was anxious to get the new Google phone and only t-mobile offers it so far. I bought it 11/3 and couldn't wait to use it's data service to get on the internet. Well ...
I have 3 lines of service with T-Mobile, 2 of which were previously Sidekick LX's. Both phones malfunctioned with the same errors. I returned one and upgraded to a Wing. The other was a "warranty exchange", but when the phone was received by their mysterious factory plant it oddly had ...
Every piece of correspondence I have received from them has only a PO Box and was either Albuquerque, NM; Tampa, FL; or Dallas, TX. Who knows. Anyway, I am in Washington State. T-Mobile had an attended kiosk in a Costco store near where I live. I wanted to try them out (cell phone and landline). I ...
About a month ago I had to send my phone (Side Kick Slide) back to TMobile because I kept having problems with my text and picture messages. This went on for months. The rep asked me the color of the panel under my battery and I was not told that this was a color that indicated a problem. Finally, ...