Wachovia Bank charged us $60.00 in NSF fees when there was actually over $600 dollars in our account. The website showed a deposit in our account so we spent some money because the Wachovia website account summary page showed our deposit as posted. I called their 1-800 customer service line, the ...
I am just floored at the way Wachovia Bank does business. It is immoral and unethical! This started a month ago when I deposited a money order for $550.00. What I didn't know is that they put a 10-day hold on it because (according to them and their excuse) it was an "International" money ...
On July 1, I deposited my monthly paycheck as cash into my checking account with Wachovia Bank, in the amount of $4208.51, on top of an existing balance of $94.58. My employer's payroll account is also with the same bank. I returned to my office and checked my account balance online through your ...
Wachovia bank is trying to take money from its customers. I had an overdrawn account. They took their $30 fee from account. No problem. I do not like it, but it is my fault. I took my wife to the doctors yesterday. She mistakenly used the MAC card (ATM card) to pay for the visit. Of course, I ...
Wachovia needs to revamp their computer system. You will get a different story from each customer service rep but most of them will tell you that the system posts the highest first. This does not make sense especially when some transactions are actually debit purchases or cash withdrawals at an ...
I am a former employee of one of Wachovia's Direct Access call centers. I worked for Wachovia Bank during the First Union merger and have handled close to 15,000 calls with customers. I am voicing my displeasure at the way Wachovia conducts business and the manner in which their employees are ...