First my contract expired, so I called to cancel. I paid my last bill, later they sent me a cheek due to an overpayment. Almost two months after the fact I recieve another bill, now stating that I owe twice as much. This is enough information on grounds that verizon wireless has a jacked up billing ...
I entered into a two-year contract with Verizon Wireless in 2005. At the time, I knew I would be moving from Indiana to South Carolina in a few months, and I asked if it would be a problem to change my number. The sales rep said no. I later changed my calling plan, and as a result was required to ...
I have been with verizonwirless since Oct. I expected that the contract would expire in Oct. I had problem with the phone that I had. I went to the verizon store (if I remember correctly, one in Manchester, Connecticut) to have my phone fixed. The Technician informed me that instead of having the ...
My son is in the military and my wife and I gave him a cell phone on our plan contract to stay in contact. Earlier this year his phone broke, and I want to get him a new one. I explained what happened to the store rep the problem and who the phone was for. I was told nothing could be done, I would ...
Verizon Wireless claimed my broken cell phone was WATER DAMAGED, and refused to replace it. I know for a fact this phone never was touched by water. The pink indicators of moisture can obviously be triggered by even a whiff of sweat. If a whiff of sweat can break this phone, any verizon customer ...
First of all I want to say that I have been a Verizon Wireless customer since 1996. While not perfect I have been for the most part satisfied with the service up until March of this year. I responded to a mailer I recieved, and still have, encouraging me to call because I am on an older calling ...