I recently recognized some strange charges on one of my Verizon bills for "Data" services, but they originated from a city that neither my wife and I live in or travel to very often. When I called up their Customer Support line, I attempted to address these charges with the CSR I spoke ...
I called Verizon because my 2 year contract is over as of January 10th. I was informed that I would call them on that day to end my agreement. I told them that I am telling them now so they are notified in advance. I was told that I have to end the service on the 11th so that it will be just after ...
Verizon totes 'the network'. Verizon doesn't provide 'the network'. On 2 occasions now I've tried sending picture messages of my children to family members. 'The network' was too busy to get the messages through. The first time they refunded me $1. That's right I said one dollar. Many reading this ...
My employee has been with me for 6 years. No reason to distrust him when he said he received 2 unsolicited text messages on the company cell phone. They are for ring tones: Ringtones.com and Ringza. Then my bill showed $19.98 for two text messages! I called Verizon and they removed them. BUT he ...
I discovered the hard way that just because a store has the Verizon signs and sell phones and accessories, doesn't mean they are a "real" Verizon store. I bought my new Cherry Chocolate phone at the store nearest my home thinking it was a real Verizon store. Little did I know it wasn't. ...
I have been a Verizon customer for years and out of contract since December 1. After finding no reasonable Verizon data plan available, I switched to on June 28. On July 1 I was notified by email of a credit on my Verizon Bill. On August 1, I received an email notice that I would be billed $376.98 ...