I am still having trouble on porting my number/service to TracFone. It was the same as in my last report to you however, I lost it and told them what they have to do within the next 24 hours. The supervisor that I spoke to briefly was Stephanie. ...
I was trying to help an elderly customer of TracFone get her minutes, that she prepaid, transferred to a replacement phone. The original phone was damaged after she had added minutes accumulating to 100 minutes. TracFone Customer Service told her that they would tranfer the minutes, but she had to ...
I received a defective phone and was told to return it to the warehouse. I was told that I would have it back in 5 days from the time they received it. I shipped it on March 29, through UPS. I tracked it and they received the phone on April 1. I waited a week and then called them because I hadn't ...
I bought 2 Tracfones from www.tracfone.com recieved them and neither one of them worked. Called tracfone, only to get someone who does not speak english well at all and a run around. Sent one phone back to them - with no response from them after one month - called them only to get a run around ...
I purchased a 1 year prepaid wireless service card and had received a "special holiday offer" in the mail of an additional 100 minutes. I went to the web page to enter all the information and at the end of the transaction it said that 150 minutes had been added to my phone. It should have ...
My Mother who is elderly but still drives, asked for a wireless phone for christmas. I purchased a tracphone for her along with a prepaid wireless card for $24.99. The advertisment on the phones package claimed, that the minutes do not expire. However, upon opening the phones packaging and reading ...