I was a trac fone user for years. My battery died and I had to purchase a new phone. I have spent 9 days and 10 hrs on the phone trying to get my phone activated to no avail. I have been disconnected 7 times and lied to many times by the tech service (someplace in India) and their final decision ...
On September 1, my phone switched to "roam" and analog while in my home area. I called customer service a total of 8 different days, each time, they were unable to resolve the problem. I told them I couldn't use my phone, and they disagreed and said I was welcome to use my phone, I would ...
At the end of August my Mother was down to one unit on her pre-paid Trac Fone so we went to the store and purchased another 100 unit card. On returning home and getting ready to add the air time I noticed that she now had 49 minutes. I added the 100 units and went to 149 units. She used 6 units ...
I have been doing business with this company for several years now. I had a plan that they offered, where they charged me $7.99 per month from my bank credit card on auto pay. This plan is supposed to stop them from deleteing your phone number if you do not add more airtime to your account thru a ...
I purchased a phone from tracfone. When your purchase a phone and refer a friend, you and that friend recieve upon activation 100 free minutes. I did just that and we are still waiting for our 100 free minutes. 27 emails and numerous phone calls have only provided me with weeks of frustration. When ...
I am still having trouble on porting my number/service to TracFone. It was the same as in my last report to you however, I lost it and told them what they have to do within the next 24 hours. The supervisor that I spoke to briefly was Stephanie. ...