After a horror show, we contacted the office of the PRESIDENT of ASC/WF. I was AMAZED that the very first call was a success. As frustrating as my calls to the regular 800 number had been, the one call to this office was incredible. Yes, we have had to follow their guidelines (like making 3 ...
I have seen the customers, who, like my family, have suffered due to the ridiculous "customer service" (if you can call it that) of ASC / WF when my husband's unemployment crushed our finances. We have been trying for 10 months to get our loan modified and it fits any requirements that ...
I was layed off my job in Feb of this year, I thought I would be able to get right back to work but after 2 months no results. I called asc (wells fargo) and requested the information to file for the modifacation, they said I would recieve the forms within 5 days, 6 weeks later still no forms. I ...
ASC has yet to return check from my Ins.Co. To be endorsed by them enabling me to pay the Roofer of my home. It has been 3 wks. The check was made out to ASC and myself... They took my House Payment from it which was illegal—since I had not endorsed said check and house payment had already been ...
My mortgage was brought buy ASC in 2006 I wish it was still with First Franklin. Called in Jan 09 to ask was i eligible for a modification because my mortgage was going to adjust in march the rep on the line told me NO i was not in the guidelines for a modification so my mortgage adjusted in march ...
My loan has been sold two times and after careful research I have found out that proper assignments of the Deed of Trusts have not been recorded by the assignees. Yet, I am being foreclosed off using my original lender. I have tried to do a loan modification with ASC which is the servicing company ...