What they say: They claim they are a family owned business. So is La Cosa Nostra. They claim that they warranty their service. They do not honor their warranties. They claim they have certified technicians and repair people. They don't. The facts: They charge above retail cost for their parts. They ...
Repair man Did not know what he was doing. Had no proper equipment to ck refer/appliance. Guess at his work. Gave written price but change 3 times. Over charged on part and said part are higher grade[but where not] and last min again over charged on bill. Asking co to Return $127.57 to my 87yr mothe ...
This is a follow up in regards to my 10/27/08. After one week of the repair of the microwave, it again malfunctioned. I contacted Allen & Sons to come back. I scheduled an appointment and they called to confirm the appt two times the day prior. I called back to reconfirm. My husband waited at ...
My fridge needed repair, so I looked online for a repair service that had some decent reviews. Allen & Son's had a couple of good ones and one bad one. I didn't have a lot of choice in my area, Long Beach CA, so I took the lesser of the evils I found. The repair man actually showed up pretty ...
We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order the appropriate parts. Once the parts arrived, they came back to do the repairs, but were only able to repair one of the appliances, stating they ordered the wrong part for the ...
Allen and Sons came to our home to repair two dented panels in our new Whirlpool Duet Steam Washer. This was a brand new machine that was delivered with two dented panels in front. On the first visit, the service tech tried to convince me that the dents in the panel were part of the design. When my ...