My complaint is about AOL customer service. I had a free trial subscription for almost a year and tried cancel when it was over. I followed their recommendations to no avail, then when I called their 1-800 number I had to hang up because I sat on hold for over 40 minutes! Finally I resorted to ...
Found an electronic debit to my account on 7/28. The bank said it was a pre-authorized hit by AOL. I called AOL and was told it was the renewal of an Online Fraud Protection account that I opened (get this) two years ago! I was calm and explained thats a mistake because I dont buy that kind of ...
They ripped us off by first not having an access number in our area and it connected us to our extended local calling plan through our phone company. Our phone bill was over $500.00 before we realized what had happened, we had to have our phone shut off for 4 months until we paid that bill. For ...
For almost 3 years I have had AOL and my internet provider. The second year was really not by choose. They said someone in my household elected to have my account be paid yearly, so they took almost $340.00 from my checking account. This was last year. Since they had already removed the funds from ...
I canceled my free service in Nov or so I thought. They said they were sad to see me go, and offered to continue the svc for 3 months for free, so I said ok, though I almost never used it. Ha. I wrote down the date to call (a week before the free svc was to end, just to be safe), and called to ...
Well, my mom handles my finances, which includes my credit card bills. I never look at them (but i will start to now) so, i decided to look at my statement for the month of Dec 03. Then i see a charge from AOL for 23.90. Im thinking this is insane! I have road runner. So i look up my past ...