On June 3, I called customer service in order to change my service plan. A customer service representative told me that I would have to visit a local Suncom store in order to change my plan. After work, I went to the Suncom store, located at 7350 Two Notch Rd. And I was informed that I could not ...
I purchased a nokia 6560 with an advertised rebate of $100 if I agreed to a 24 month service plan. I submitted the orginial purchase receipt, Orginal UPC Bar code cut from the box on 1-13-04. I received an email stating that I had not included the bar code. I resubmitted (2-10-04) a copy of the ...
I contracted with SunCom for cell phone service 2/7/03 and agreed to a $500 deposit for one year. The deposit was to be returned after one year. (note, I was not offered the interest this money was collecting!) On 2.5.04,13:16 EST Angela and supervisor Annette, I was told I had to wait until the ...
I have had Sun Com as my cellular service for about 2 years. I have never had a problem with them, my minutes never went over and my bills were always paid on time. Until... My husband and I were planning to move to WV and need a cell phone so that we could talk back and forth while he was in NC ...
Wow... Im still on shock of how bad Suncom AT&T customer service has been in dealing with this situation. I have been charged over $1600.00 in roaming charges because a Suncom AT&T customer service representative gave me incorrect information regarding our coverage area. After receiving my ...