I ordered the Cybersonic toothbrush kit with free lifetime replacement of brushes in March. I have never received any replacement brushes. Gerald Tempe, Arizona ...
Our family made a big mistake ordering this product. Unfortunately for us didn't realize just how bad their customer service was until our system broke down and we were conned into buying an extended warranty! The most frustrating thing is that you get misinformed and poorly trained customer reps ...
I purchased a Cybersonic toothbrush via T.V. BIG MISTAKE, as I should have known better. To my amazement, it actually worked... For just over 1 year!!! At over $100.00 it should work for alot longer than 365 days, so I called the company. They told me the 1 year warranty had "just ...
A Cybersonic toothbrush system was ordered in early 2001 in response to Cybersonic's TV ad. When I telephoned in October, they could not find the order and reentered it. I never received the product from either order. On 01/28 I was charged $4.65 for S&H on "free" replacement brushes, ...
I ordered the Cybersonic toothbrush several months ago. At the time of my order, the customer service rep asked if I wanted to automatically receive the replacement brushes and whitening gel each month. I told her no, I would call the company and order them when I needed them. A few months ago a ...
Cybersonic is the most fraudulent company out there. It has been over a year and I still have not received my refund. I have made over 20 calls in the past year with promises that I should receive my refund any day now. Welll, I never got it and I believe I will never get it. I just want to warn ...