Summary I took my truck to Pep Boys in Cathedral City to diagnose and repair a problem with the charging system. They did a 'diagnosis' of the charging problem and told me that the alternator was not putting out the proper charge. I authorized replacement. Replacement included installation of a ...
This is exactly what I posted towards the Better Business Institution on February 16: I introduced my relativeis automobile set for fix at Pep Boys on January 9. They changed two-ball joints, a monitor club, and conducted a four wheel position. As my uncle was operating the automobile about the day ...
I have worked for peppy for some time now. I have noticed a lot of piss poor service over the years. I can only say it is getting worse not better! You need to understand that Pepboys is a greety company. Make the money, worry about the customer complaints later. GET THE MONEY! I have seen service ...
I'm an employee for this company, and have been for a number of years. Lately, I have noticed some poor practices of the company. The company proudly displays a blue and white sign, (ASE) Automotive Service Excellence, outside thier service department. This is put there to show the customer that ...