I've had no complaints about Direct Buy, but their finance arm, Beta Finance is a rip off. I got my first monthly statement from them no more than 2 days before the due date of the bill, and the only way to pay it was by cheque mailed to their Indiana P.O. Box (from my home in Canada). I wrote a ...
Consumer complaints Investigation: EDitors UPDATE: Positive Rating and Recognition has been given to DirectBuy for its Commitment to Excellence in customer service. Consumer complaintss investigation of DirectBuy uncovers an ongoing commitment to total client satisfaction. This means that clients ...
We succombed unfortunately to the Direct Buy hard-sell, and agreed to pay $4990 for "membership". We put down about $1000, and the rest was financed through their lender, Beta Finance, which is apparently a subsidiary and is wholly owned by Direct Buy. I received "courtesy ...