Safe Security will not cancel my non contract. On November I signed up with Security One Security. My contract was a 3 year contract. On April I received a letter dated April 24 Castle Rock purchased Security One. In November the same sales guy Marco came to my home and said he was also working ...
I have also had difficulty getting rid of this company. They have continued sending me bills months after I sent a letter terminating the maintenance service agreement prior to automatic renewal, and despite three different phone calls to rectify it. At one point they said they said they were ...
About March Safe Security (SS) took over the accounts of the security monitoring firm I was with, and with whom I was paid in full through May.in June SS issued an invoice to me for a time period that incuded months that I had already paid for, and incorrectly credited my account for that payment. ...
Safe Security is such a rip off. I've been a loyal customer for 8 years. I sold my home and contacted Safe Security. They told me that I could fax them a letter stating I was canceling 30 days prior to my renewal date. My renewal date was in October. I called them in June when my home was under ...
I have read the other two reports on SAFE and I can only agree absolutely. When we moved from our home in Texas, the new owners bought the remainder of the year's service from us. We (the new owners and me) spoke to the customer service department (after holding for over 20 minutes) and I was told ...
It seems no matter what you do you can not cancel this monitoring service. I called and was told I could if I sent a fax to "Customer Service" before the 3 month payment was exspired. I sent the fax on the date I was required a month before my next quarter bill. Guess what I got another ...