On October 11... I waited for my 8 Am - 12 Pm appointment for my installation. The tech finally arrived at 7:30 PM... All day I tried calling... Left my number for a supervisor to call me back. It never happened. I was given a discount on my first bill. Which arrived five days after installation. ...
I ordered a package with three DVRs and they sent and installed a home system that I didn't order. I agreed to try the system but I have been calling every other day because the system doesn't work properly, and it is interfering with my internet service. After a month and a half and after two ...
Had account with them 3 yrs ago that was billed monthly on a credit card. Had a flood that destroyed house 18 months into the standard 24 mo contract. Had to pay all kinds of early cancellation fees & go thru all manner of difficulties to get their "equipment" bk to them. They would ...
My name is Walter and Direct TV took an unauthorized credit card charge from my account. The story begins when I decided to help my daughter to get Direct TV and we called and explained to Direct TV that I was helping my daughter this one time and she would continue to pay from her charge card. My ...
We were with Directv for over 5 years. I have never in my life dealt with a company that wasted more of my time on the phone than this one. The customer service department is so inept that you just as well be dealing with a Podunk outfit out of Pakistan or somewhere like that. My story is long and ...
I joined direct tv in the 03 or 04, wasn't to thrilled because they did not have local channels. Was informed that they were getting them soon. I live in Cleveland, MS, all areas of the world have bad weather. I want to keep up with the storms and local news, so I got the local channels they did ...