As crazy as this may sound, this is what we went through... My son has a microsoft live account for his XBox 360. Today, 04/14 he received a voice messege from someone stating that they were going to kill themselves. We immediatley contacted XBox 360 live, and after a 10 minute wait, got a customer ...
Microsoft has issued a unauthorized charge to my credit card and refuses to refund our money after being held on the phone for over half an hour by poor English speaking representatives. They said that when we bought the one month subscription in Jan that we agreed to "terms of service" ...
Back in Janurary my teenage son called for information on how to repair a headset that did not work. He was told the first time the company would send us a shipping label, second time we were given an address where to send it. When I went to print out the shipping label from the postal service the ...
It has been over 2 months since my xbox 360 hard drive was sent to McAllen Texas for replacement (the red ring of death was detected on Christmas day 2007) and I have been given the run around by the people on the 800 customer service phone number. They refuse to accept the insurance receipt number ...
Our XBox 360 console failed under warranty. The failure included the drive freezing which resulted in our copy of The Orange Box being stuck in the drive. A call to Microsoft resulted in them shipping us a prepaid box to return the console for repair and instructions to include a note about the ...
XBOX needs to be exposed AND sued! I will await seeing this giant blasted on national television for ripping off kids to line their fat greasy pockets! Consumer's Original Complaint: on September 20 or 21 my son purchased a new, unused xbox 360 from Gamestop in Napoleon, OH. On December 31 my son ...