I purchased a ticket in October for a flight in February.in January, I learned that I needed to change the date of my return. I found the flight I wanted and learned that the fare was now $60 lower than what I paid. I felt I was due a credit or a refund, since had the fare gone up, I would have ...
I am a disabled veteran, battling cancer with many ongoing tests and procedures, following radical surgery to save my life. As I live out of the country, I have to travel to the US at least twice a month for my VA appointments and deal with major dental problems other times. My mother fell and ...
My daughter booked a ticket from Richmond, VA to Boston, MA for my son-in-law to come to Boston because his mother was having cancer surgery. When he arrived at the airport (1 hr drive from his house) he was told that the flight was canceled for "Scheduled Maintenance". He explained why ...
I was scheduled to fly on 2/11 on flight # 1829. I called yesterday to try to change my seat assignments and the customer service rep at US Air told me that I had called in on 1/4 to cancel my flight due to a death in the family. I told them that there is a "SEVERE" error here since I ...
I received the following in an e-mail from the US Airways Dividend Miles Service Center today informing me that my frequent flyer miles had been "forfeited" (read STOLEN by them). As a "special offer to me" (extortion) they offered to reinstate my stolen (oops, I mean ...
On May 29 I called Usairways to see if I could get a seat for travel on Friday due to a death in the family. I was told that I could get a seat and that the cost would be $348, I was fine with that. My mother was previously booked to travel on Flights 1638 and 4266 and I was given a seat on each of ...