In July we investigated switching to DISH Network because they offered a $24.99/mth pkg. We called talking to Kelly who said she was in Arizona. We told her we wanted local stations & Big Ten. She took the $24.99 plus the Top 120 for sports ($7) and added DVR ($6) plus tax and we would pay ...
Got a call from Enhanced Recovery today saying we owed nearly $200 for cancellation fees on a dish account. We tried to find out when this was, information on the debt and they said they did not have it and to call dish network directly. I assumed it was my most recent account where I owed $11 and ...
Dish Network advertised an enticing, low price deal that required a 24 month contract agreement. Less than one month into the "Agreement" they raised the price of the service by $5 per month. This leaves the customer bounded by the initial contract and unable to renege on such contract ...
Installation: I can tell you that they only care about activating the account and completing the job. They don't care about the customer. Once the account is activated, the job is completed, which is the only thing the company cares about. A lot of the installs are done no matter if they are ...
I did my part. I asked all the right questions before commiting to Dish network. Such as... Will this meet my needs? (then listed my needs in a system) Answer, "Yes!" What do I need to do to have my billing date where it needs to be? I was explained how it works, and when to call back. So ...
I am renting a DVR from Dish Network that has not worked properly from the beginning. I made several calls to their help line and they would get the unit working for a while but I'd have the same problem soon after. Finally someone told me I should send the unit back. They replaced the unit via UPS ...