I called ATT Internet service in June to try to negotiate a lower monthly Internet / DSL service cost. I was told by a "Retention" Representative they could arrange a decrease in my monthly bill from the current charge which was more than $30 a month to $14.95. All I had to do was agree ...
I called today and Marta, an ATT rep (rep# in my recorder) told me that ATT was refunding me my $49.95 on SMS scams because "their system knows it was a scam", either by knowing I never contacted that company, never downloaded a thing, never replied one of their SMS (and who knows how ...
On 06/01 I purchased a phone for my account, at an A.T.&T. Company store... I bantered with the salesperson about the auto- matic "upgrade" fee, and requested deletion of the same from my purchase price... The "fee" was initially deleted... .. And when I received my next ...
Be careful about the AT&T - Motorola "Go Phone - Pay as you Go" Nowhere in all thier pamphlets was there any mention That the per-paid minutes expire in 30 days. They carefully excluded this information. If you think you might want to have this phone for emergencies Then don't bother. ...
AT&T Wireless Customer Service offers a Roadside Assistance plan to subscribers of their service for a fee. I have opted for this coverage twice based on their recommendations and their specific assurances that they include coverage for motorcycles. This year I called them because of a ...
The agent said, "I hear this about AT&T all the time!". "Just AT&T?" I asked. "Yep.", he replied. I have been an AT&T customer for over five years. I moved from Texas to North Carolina over two years ago. At that time I went into an AT&T store and ...